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The information presented on INSATAX's website is protected by copyright and shall be enforced to the full extent of the law. The content of the INSATAX website, including any images or text, is copyrighted and may not be distributed, downloaded, modified, reused, reposted, or otherwise used without the advance express written permission of INSATAX.

The information available in languages other than English, French and German is for the purpose of facilitating the basic understanding of the services offered by INSATAX only; slight differences in content on pages in anylanguage other than English, French or German are therefore possible. INSATAX does not claim to be able to conduct business with any person or company reading the information or applying for INSATAX's services in any language other than English, French or German.

INSATAX offers a refund claim service wherein INSATAX applies for a refund from the foreign tax authorities on behalf of the applicant based upon terms agreed to by all parties involved. INSATAX does not guarantee a successful refund claim on behalf of the applicant. INSATAX reserves the right to refuse any or all information and/or services to any or all applicants. INSATAX may revise these terms and conditions in an update of this disclaimer, without further notification.

INSATAX's current handling fee is 19% of the overall recovered VAT amount, due within one month after the VAT has been recovered. This will apply if INSATAX has received the applicant's invoices at least three months before the application deadline. As a later receipt of the applicant's shipment entails additional costs, INSATAX's handling fee may change accordingly. INSATAX cannot guarantee completion of VAT refund claim applications/submissions in cases where the corresponding receipts have been received later than six weeks before the applicable VAT refund deadline, and in cases where the documents provided by the applicant are incomplete or do not satisfy the requirements of the foreign tax authority to which they are being applied.